company logo

Help center

Go to ION project
LinkedInYouTube
All collectionsBillingAdmin Configuration - BillingInitial Setup for Services & Billing ConfigurationConfigure Service Cost Types

Configure Service Cost Types

Configure the core cost categories required for billing services. This setup is typically done once per organization.

Amit GadhiaยทApril 14, 2026

โœ… When should this feature be used?

Use this feature during the initial setup of billing.

๐Ÿ‘‰ This step is part of the Initial Setup Checklist and forms the foundation for all further configurations.


๐Ÿ” What are service cost types?

Service cost types represent the main categories used to bill services provided to residents.

They are required for:

  • Structuring invoices

  • Tracking costs

  • Complying with regulatory requirements in Switzerland


๐Ÿ“Š Standard Service Cost Types

The following four cost types are typically used:

  • Support Costs
    General assistance, social interaction, supervision

  • Accommodation Costs
    Housing and meals

  • Care Costs
    Medical care and nursing services

  • Other Costs
    Additional services (e.g. laundry, special requests)


โš™ Step by Step: Set Up Service Cost Types

Navigation
Go to: Administration โ†’ Configurations โ†’ Residents Billing โ†’ Service Cost Types

Add cost types

  1. Click on Add Cost Type

  2. Create the four standard cost types. For each cost type:

    1. Name: Enter the name (e.g. Support Costs)

    2. Description: Short description of the included services

  3. Click Save after entering each cost type.


๐Ÿ’ก Recommendations

  • Use official terminology based on cantonal guidelines or billing standards

  • Avoid modifying or deleting cost types that are already in use

  • Additional custom cost types can be created if needed

  • The four main categories should always be maintained


๐Ÿ“š Related Articles

Checklist: Initial Setup for Services & Billing Configuration

Set up the required configurations so that services can be recorded and billed correctly.


Still got questions?

We're here to help. Please feel free to contact us.

Did this answer your question?
๐Ÿ˜ž
๐Ÿ˜
๐Ÿ˜