
When should this feature be used?Use this feature during the initial setup of care service billing.
This step is part of the Initial Setup Checklist and is essential for compliant billing under KVG.
What is care cost allocation?In Switzerland, care costs (under KVG) are typically split between multiple payers.
The allocation is based on:
The care level (e.g. RAI)
Cantonal regulations
Typical AllocationResident
Pays a legally defined daily contribution
Health Insurance (KVG)
Pays a fixed amount depending on care level
Canton / Subsidy Authority
Covers the remaining amount
Step by Step: Configure Care Cost AllocationNavigation
Go to:
Administration → Configurations → Residents Billing → Cost Allocation
Create new allocation
Click the + icon
Create a new cost allocation
General details
Name: Clear name (e.g. Care Costs 2026)
Service Cost Type: Select Care Costs
Validity Period: Define the applicable period
Define allocation per care level
For each care level (e.g. RAI):
Resident share (CHF/day)
Insurance share (CHF/day)
Canton share (CHF/day)
Save
Click Save to apply the configuration.

ImportantThis configuration must reflect current legal requirements
Changes affect future billing only
Existing invoices remain unchanged
RecommendationsRegularly review cantonal requirements
Update allocations at least annually
Ensure all care levels used in your facility are configured
Related ArticlesChecklist: Initial Setup for Services & Billing Configuration
Set up the required configurations so that services can be recorded and billed correctly.
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