ION Smart Services – Update 26.02.2026 – Innovations

External service providers can record services directly – with secure, GDPR-compliant access.

Release date: February 26, 2026

This update makes working with external service providers easier and more efficient.

👥 Access for external service providers

External professionals (e.g. podologists) can now:

• Record services provided directly
• Upload invoices
• Add comments or service notes

🔐 Data protection & access restriction

• External service providers only get access to defined service catalogs.
• No access to resident master data or sensitive personal data.
• Role-based access control ensures data protection compliance.

🎯 Benefits

• Reduced administrative effort
• Faster invoice processing
• Transparent and direct time tracking
• Improved collaboration with external partners

💡 Do you need help?
Open the customer service widget in the app to send a message to our support team.

Kind regards

Edelion Technologies

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