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Configure Product Categories

Create product categories to organize your products (services and physical items) in a clear and structured

Amit GadhiaยทApril 19, 2026

โœ… When should this feature be used?

Use this feature during the product catalog setup.

๐Ÿ‘‰ This step comes after creating a catalog and before creating products.


๐Ÿ” What are product categories?

Product categories group products within a catalog.

๐Ÿ‘‰ They help to:

  • Find products more easily

  • Keep the catalog structured

  • Improve usability


๐Ÿ“Š Examples of Product Categories

  • Care Services

  • Therapies

  • Transport Services

  • Gastro Extras

๐Ÿ‘‰ Categories should be intuitive and easy to understand.


โš™ Step by Step: Create a Product Category

Navigation

Go to:
Administration โ†’ Configurations โ†’ Residents Billing โ†’ Product Catalog โ†’ Product Categories

1. Create a new category

  1. Click the + icon

  2. Create a new category

2. Define category details

Parent Category: Allows hierarchical structure (subcategories).

๐Ÿ‘‰ Example:
Care Services
โ†’ Basic Care
โ†’ Treatment Care

Name: Name of the category (e.g. Care Services, Transport)

Category Code: Unique identifier

๐Ÿ‘‰ Can be used for:

  • Integrations

  • Reporting

Active: Defines whether the category is available for use

3. Advanced settings

Products: Assign existing products to the category

Product Attributes: Defines which attributes are available for products in this category.

๐Ÿ‘‰ These attributes will appear as input fields when creating products.

Example:
For the category MiGeL, you may define attributes such as:

  • MiGeL Category

  • MiGeL Position Number

๐Ÿ‘‰ When creating a product in this category, these values can be entered.

๐Ÿ’ก Note: Whether an attribute is required depends on its configuration (e.g. required field).

๐Ÿ’ก Benefit:

  • Consistent data entry

  • Structured products

  • Better support for billing and reporting

Attribute Groups: Allows assigning predefined attribute groups to this category.

๐Ÿ‘‰ Attribute groups bundle multiple attributes that are used together.

๐Ÿ’ก Benefit:
If the same attributes are required across multiple categories, they can be grouped once and reused instead of assigning them individually each time.

Category Picture: Image for visual representation on the catalog.

4. Save

Click Save to create the category.


โš  Important

  • Categories must be assigned to a catalog

  • Products can only be created once categories exist

  • Changes affect how products are structured and displayed


๐Ÿ’ก Recommendations

  • Use clear and intuitive category names

  • Keep the structure simple

  • Avoid deep hierarchies

  • Group similar products logically


๐Ÿ“š Related Articles

Set Up Product Catalog

Set up the core catalog structure that defines the products and services available for billing in your care home.

Configure Product Attributes

Define product attributes to capture additional information and control product behavior within the catalog.


Still got questions?

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